A new way of helping people in need during natural disasters.
Offer Help
Offer Help is a digital product aiming to help people ask and offer help during natural disasters.
Challenge
Every year, thousands of people are in need of basic things like food and water during natural disasters.
Solution
To solve this problem, I designed an app that makes it as easy as possible to offer help to those who need it.
Impact
People in need will be able to find what they need faster and easier during a crisis.
STEP 1
Defining the problem
Every year, Greece faces a tremendous challenge with wildfires all over the country. Unfortunately, many people find themselves in great need of basic things like food, water, medication, etc.
To solve this problem they, or some organizations, post those needs on social media hoping that people will see them and send help. This way is very confusing both for those in need and for those who want to help.
To do it successfully, I first had to fully understand the problem and find all the pieces that would make this new feature work.
STEP 2
I had to do something!
After facing this problem myself many times when trying to offer help, I decided it was time to do something.
I decided to create a digital product that will make asking and offering help as easy as possible.
STEP 3
Taking action
At first, after a lot of brainstorming, I put on paper everything that came to my mind. I selected the most promising one and with confidence, I jumped right into it. Even though I was sure that my solution would work, I created wireframes first. And I was wrong...
I tested the wireframes with users and received feedback. Apparently, my solution was not that straightforward and easy to use.
STEP 4
Acting on user feedback
Now that I had feedback from the users, it was time to get back to work and fix the designs. After a few rounds of testing and fine-tuning, I finalized the overall user experience of the app.
STEP 5
Taking action
Happily, the final result was a beautiful and easy-to-use app. A person in need can, now, easily ask for help during a crisis. Also, it’s way simpler for someone to find all these requests and offer their help with just a few clicks!
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